Challenges Faced by Salon Owners while Running a Beauty Business

POSTED BY Julia Ching

Pain points are the hurdles in every business that stops a business’s progress. The journey of salon owners is not easy. The spark, lavish ambiance, cozy environment, rich services attract customers but behind closed doors things are different. 

There are countless challenges faced by salon owners for bringing their beauty business up. 

They make innumerable faces happy and confident by making people look gorgeous and presentable. But behind the scenes, they work tirelessly to maintain a balance between customers and employees to yield higher output. 

Undoubtedly, running a salon business on its own is a daring task. Because from its establishment to employee and customer management to designing marketing strategies, everything is to be done by the salon owners.

The core fact is, opening a salon business is not much difficult, rather maintaining it for a long time is more difficult. Bringing new clients, making efforts to retain existing clients, employees’ happiness, marketing strategies, handling everything just comes forward as an everyday challenge. 

Well, there are several challenges that every salon owner faces. Let’s discuss the same. 

Everyday Challenges Faced by Salon Owners 

So, if you are planning to come up with a salon in the market, there are several challenges you may have to encounter. So, get yourself prepared for the hurdles that may come before you. Let’s have a word on all these pain points.

#1. Fail to design and implement effective marketing strategies

Fail to design and implement effective marketing strategies

After the opening of a new salon, the second challenge that comes forward is to publicize your business and reach potential prospects. Marketing your business is not difficult if you know the right strategies, 

Opening a salon at one corner will not bring the required amount of clients to your salon doorstep. You need to market and promote your beauty business. 

Make optimum use of social media platforms to reach your customers quickly. The most effective way is to hire a digital marketer who can run local advertising campaigns for your salon. And don’t forget to register with the local business directories.

#2. Maintaining income

Maintaining income

To flood your salon with a huge lump sum and profits is highly appreciable but maintaining at least consistent income flow is a must. 

You need to keep a constant check to at least earn the required amount of sum to survive your salon business smoothly. 

So, be accountable to keep yourself updated on all the expenses. Never compromise on quality as it will intact your customers to your salon business for the long term. Thus, never let you go through irregular low income or monthly turnover. 

#3. Staff management

To command staff management is a must, as they are the one who works tirelessly for hours to take your business up. 

Your employees are the core part of your beauty business. So, it’s vital to make healthy terms with your employees. 

It is understood that salons are overburdened with several tasks but don’t forget that in the race of accomplishing tasks you will overburden them. Distribute an equal amount of work to every employee.

Remember, overburdening reduces the quality of productivity. Thus, adding more work to you in spite of disposing of much work. 

#4. Payroll management

Payroll management

Payroll management is an integral part that needs special attention. As the process needs keen attention and is time-consuming, better to hire an accountant for proper accounts management with no errors. 

If you can’t afford an accountant then master accounting skills.

#5. Salon maintenance on a time basis 

Salon maintenance on time

Salon maintenance is a consistent process, not a one-day task. Keep a frequent check on your equipment and their timely sanitation to enhance their life. 

Maintain cleanliness in your salon to keep it looking new and fresh every time. Do a deep cleaning of your salon once a week.

Ignoring maintaining cleanliness and hygiene may cost you badly. Firstly, you may lose your customers as no customer prefers to come in stinky, untidy salons. Secondly, the life of your equipment, tools and furniture may get declined if you will not focus on its timely maintenance. 

#6. Frequent employee resignations

Frequent employee resignations

Employees’ resignation is the biggest challenge that comes before salon owners. And, it disbalances the whole management planning at salons when employees frequently quit jobs. 

With fewer employees, it becomes difficult for salon owners to work efficiently. 

So the solution is, be kind to your employees. Treat them as the integral and inseparable part of your beauty business. Most importantly, don’t overburden them as this leads to a decline in quality of work. They may give you a quantity of work but surely by cutting on quality. Massive workload forces employees to find shortcuts to meet goals.

Therefore, every employee wants to be part of a stress-free environment. Don’t give them any reason to discontinue your beauty business. Make them feel valued as they are the one plays an important role in the progression of your business. 

#7. Staff motivation 

Staff management

No one can bring the same level of productivity every day. Some days employees feel high, full of enthusiasm, someday low. So, it is better to keep an emphasis on quality work instead of meeting some target.

Meeting a target always shifts employees’ focus. At some point, it affects the efficiency of employees.

So, keep your staff highly motivated. Sit with them, have good words to boost them up. Play music to make them feel energetic when they feel low. You can also arrange some activities. 

#8. Attracting new clients

Attracting new clients

Increasing the crowd at your salon is a must to increase your salon sales, revenue, and profits. You can’t run your beauty business with constant earned value. Inflation comes every year, so you need to increase your revenue as per market standards. And, for that, you need to work on your clientele.  

Implement all the strategies to attract and impress your salon customers. Let customers know how you are distinct from others. 

Use social media to reach a maximum audience. Offer quality services so that half of your work gets done by your existing customers via mouth-to-mouth publicity. 

#9. Retaining customers

Retaining customers

Earning new customers is of no use if you are failing to retain them. Generally, what the salon team does, they flaunt their salon reputation, services, etc at the first encounter with their new customers. But after two or three visits, they forget to offer services the same way. 

So, the point comes you have to consistently serve quality services. No matter what, never cut down on quality as it is the first thing the customers look for. 

Customer retention is wholly based on quality services. Additionally, you can serve offers, discounts, gift coupons, etc to make customers feel glad. This also works great in retaining customers in the long run. 

#10. Right products

The products you use hold great importance. It’s the quality products and employees’ exceptional skills that majorly pull customers back to your salon. 

Apart from this many customers love to purchase products from salons as some expert-recommended products are not easily available in the market. 

In such a case having no products to sell may let you lose many clients. However, it would be out of your budget to stock up on customers’ demanded products as the professional products are expensive. So, what to do?

You need to find solutions that can meet your customer’s demands also and don’t let you go through financial constraints.

You can buy products wholesale to save a certain amount of sum. Also, recommend your customers to try the best selling product to empty your shelves to get a return on investment.

Secret tip to resolve the above pain points suffered by salon owners 

Well, we have jotted down all the pain points and how to resolve the same as well. But here is a secret and the most effective tip for salon owners to win over all these difficulties i.e., implementing a salon solution.

A rightly chosen salon software can fly off all the difficulties faced by salon owners. Salon software acts as a one-stop solution for countless issues and SALONIST is one of the leading salon solutions ruling the beauty market.

Embrace this technology to eliminate all the root causes that slow down a salon’s progress.

Salonist can manage:

  • Flexible online booking (24/7)
  • Inventory management
  • Point of sale
  • Marketing
  • Staff Management
  • Customer Management
  • Payroll Management
  • Analytical Reports and more…………


Well, there is no business that doesn’t go through any challenges.  Every business owner has to go through several hurdles. The same is the scenario in the salon business as well. 

Running a salon business seems more challenging than establishing it. The above cited are the common issues faced by every salon owner. So get yourself prepared on how to find solutions when you get stuck with these difficulties.

Lastly, do share your opinions with us in the comments.

Thanks for reading!