Si los clientes solo pueden reservar llamando durante el día, usted pierde reservas de noche y fin de semana frente a los competidores que ofrecen ofertas en línea programación.
Entregar formularios en papel a la llegada hace que todos pierdan el tiempo. Sin formularios de admisión digitales, los terapeutas tampoco llegan preparados para cada sesión.
Las ausencias agotan los ingresos y dejan a los terapeutas con espacios vacíos. Sin recordatorios automáticos, los clientes se olvidan y las cancelaciones se acumulan rápidamente.
Hacer malabarismos con los horarios, las asignaciones de habitaciones y las preferencias de los clientes entre varios terapeutas rápidamente se vuelve inmanejable sin un sistema centralizado.
La gestión de paquetes, membresías, sesiones únicas y sugerencias a través de diferentes métodos de pago genera errores y pagos lentos y frustrantes.
Depender de que los clientes vuelvan a reservar ellos mismos significa que la mayoría simplemente no lo hacen. Sin seguimientos ni recordatorios, las visitas repetidas disminuyen y los ingresos se ven afectados.
Salonist va más allá de lo básico y ofrece todo lo que necesitas en un solo paquete.
The clipboard at the front desk costs you the first five minutes of every appointment, and it means your therapist meets the client's health history at the same moment the client does. Salonist replaces it entirely.
Build your own massage intake forms with drag-and-drop fields — health history, current medications, injuries and surgeries, areas of concern, pressure preference, contraindications, consent and cancellation policy. Send them automatically when the appointment is booked. Clients complete them on their phone before they walk in.
By the time the session starts, the form is attached to the client's profile and your therapist has read it. Sessions begin on time, therapists are prepared, and nothing important gets missed because someone was filling in paperwork while the clock ran.
Massage revenue is repeat revenue. Sell multi-session packages, monthly memberships and prepaid blocks — Salonist tracks every remaining session automatically. When a client on a six-session package books their fourth, the system knows.
At checkout, take card, contactless or online payment, add tips at the tap of a button and sell retail alongside treatments. Every sale connects to bookings, packages and stock, so reports and inventory update themselves.
Un software para masajistas tiene funciones para mantener una buena comunicación con sus clientes. Con alertas periódicas por SMS y correo electrónico, sus clientes se mantienen informados sobre sus espacios de servicio de masajes en días y horarios específicos. Esta función permite a los centros de masajes comercializar sus servicios y enviar mensajes y correos electrónicos promocionales ocasionales.
El software todo en uno para citas de masajes asigna automáticamente habitaciones, camas y otras instalaciones a los clientes en el momento de la reserva. Además, asegúrese de que las operaciones sean fluidas y sin complicaciones.
More than half of massage bookings happen outside business hours. Salonist gives clients a booking page they can use any time — from your website, Instagram, Facebook, Google Business Profile or the app. They pick their therapist, choose the treatment length, see real availability and confirm instantly. Deposits can be required at booking to protect your calendar..
Most booking tools schedule people. A massage practice has to schedule people and rooms and equipment. Salonist is massage scheduling software that assigns therapist, treatment room, table and any required facilities at the moment of booking — so you never discover at 9am that two therapists are booked into one room..
Every session needs a record, and paper charts don't scale. Salonist gives you digital SOAP notes attached to each client's profile — Subjective, Objective, Assessment and Plan captured in a structured format your therapists complete in under a minute between sessions.
Massage SOAP notes are saved permanently to the client's treatment history, so the next therapist to see them — the same person next week or a colleague covering a shift — opens the file and immediately sees what was worked on, what the client reported, what was found and what was planned. No relying on memory or a filing cabinet.
Because SOAP documentation is a professional requirement for licensed massage therapists in most regulated markets, every note is encrypted, access-controlled and retrievable.
The Salonist massage booking app puts your practice in your pocket. Clients book, reschedule and pay from their phones, while your therapists check their day, review client history and record SOAP notes on the go. Available for iOS and Android — and as a branded app under your own name.
Every massage business has needs a basic booking app can't handle. Where does a client fill in their health history? How do you assign the right therapist to the right room? What happens when someone buys a package of six sessions? Where do treatment notes live?
Salonist answers all of it in one platform. As complete massage therapy business software, digital intake forms, SOAP notes, therapist and room scheduling, packages, payments and reporting are already there — ready from day one.
Run everything from your phone, no receptionist needed.
Coordinate therapists and rooms with commissions and permissions.
Location-aware scheduling, travel time, mobile payments.
Massage alongside facials and body treatments.
Central control, location-level reporting.
Mejor atención al cliente
Muy recomendado
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User experience
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Fewer no-shows. Prepared therapists. Complete records. Payments in seconds. Try Salonist free for 7 days
Integraciones
Más de 40 integraciones activas hoy — incluidas las vías de pago que la mayoría del software para salones omite: Tap, Tabby, Tamara, Ziina, Network Payments y UPayments.
Prueba gratis
Siete días con tus clientes, servicios y equipo. Si no encaja con cómo funciona tu salón, márchate y llévate tus datos.
App de reservas para clientes
Rebooking, cancelaciones y recordatorios ocurren en la app, y tu equipo deja de atender llamadas a mitad del servicio. En Expert va con el nombre e icono de tu salón.
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