Salon owners can now send appointment reminders and client updates on WhatsApp straight from their Salonist account.
Salonist today announced new integrations with Interakt and Wati. Both are WhatsApp business messaging platforms. The integrations help salons send WhatsApp reminders and client updates without manual work.
Salonist is a salon and spa management platform. It serves more than 15,000 businesses in over 60 countries.
Why WhatsApp matters for salons
Many clients check WhatsApp more often than email or text messages. A reminder in a chat app is easy to see. It is also easy to act on.
For salon owners that means fewer missed appointments. It also means fewer gaps in the calendar.
Until now many salons sent these messages by hand. That took front desk time. It also led to late or missed reminders. The new integrations remove that task.
How the Interakt and Wati integrations work
Owners connect an Interakt or Wati account from the Integrations section of the Salonist dashboard. Setup takes a few steps. Owners then choose which message templates to turn on or off.
Salonist then sends messages when a booking is made or changed. It also sends appointment reminders before the visit.
What salons can do
- Send appointment confirmations on WhatsApp
- Send reminders before each visit
- Keep messages consistent with approved templates
- Turn each message type on or off
- Manage online bookings and client messages in one place
What salon owners can expect
Salons that already use WhatsApp can keep that habit. They also save staff time. New WhatsApp users can start with simple reminders. They can add more messages later.
“Salon clients live on WhatsApp. These integrations let owners reach them on an app they already use. Reminders go out on time. Teams spend less time on messages and more time with clients.”
Availability
The Interakt and Wati integrations are available now to Salonist customers. Salons need an active Interakt or Wati account. They also need approved WhatsApp message templates.
Setup guides are in the Salonist help center.
About Salonist
Salonist is a salon and spa management platform. It handles booking and billing. It also covers staff management and client engagement. Salonist supports more than 15,000 businesses in over 60 countries.
It connects with payment and marketing and accounting tools. Owners can run their business from one place.
