Salonist | Privacy Policy

Privacy Policy

Salonist (collectively, 'Salonist,' 'we,' 'us,' and 'ours') is committed to protecting your privacy. This Privacy Notice('Notice') describes how Salonist processes its Personal Data in its capacity as a controller. Salonist decides what Personal Data is collected and for what purpose we are using Processor (i.e., Salonist only processes the data as per the controller's instructions), as the case may be. It also describes your choices regarding use, access and/or correction of your Personal Data.


    We suggested that you read this Notice in full to ensure you are fully informed. However, if you only want to approach a specific part of this Notice, then you can click on the appropriate link below to jump that section.

    The capitalized terms used in the Notice but not defined herein shall have the same meaning as set in the Term of Service

    This Notice applies to (i) entities or individuals, excluding End -Users and Users, who have subscribed to our Service(s) and have agreed to the Terms(after this referred to as the "Customer") and (ii) individuals("Individuals") from whom Salonist collects data as a controller as specified below.

    If you have any questions or complaints concerning our privacy notice or practices, please contact us at

    Personal Data we collect and process for our own purposed: Collected Data When you visit our Salonist websites or participate in Salonist`s events, Salonist may collect information; it may involve Personal Data, from Individuals as set forth below( together referred to as "Collected Data"). For the General Data Protection Regulation (GDPR), Salonist shall be the controller for the collected data- it means that Salonist decides what Collected Data is processed and why.

    Sign-up, billing and Account information. Whenever you subscribed and sign-up to any of our Services(s), we may collect your contact information such as:
    1. E-mail address, mailing address, name, IP address, phone number of account admin or geographical location
    2. Billing information, such as billing address and credit card number .
    3. Name and e-mail address when Account admin/Agent(s) provide feedback from within the Services(s) .
    4. Unique identifiers, such as username, password or account number .
    Subject to this Notice and the Terms, we will use data, including without limitation to:
    1. Send you communication from the Services(s).
    2. Provide you the Services(s).
    3. Assess the needs of your business to determine or suggest suitable Service(s).
    4. Send you requested information about the Service(s).
    5. Respond to customer service requests, questions, and concerns.
    6. Administer your account.
    7. Send you promotional and marketing communications (where you have requested us to do so).
    8. Facilitate your transactions with other users when you use our Service(s).
  • Events.

    Whenever you attend any event conducted by Salonist, including webinars or seminars, we may collect your contact information such as e-mail address, name, company name, and designation.

    Subject to this Notice, Salonist will use such data, including without limitation, to :
    1. Assess the requirements your business to regulate or suggest suitable Service(s)
    2. Send you requested information about the Service(s).
    3. Send you promotional and marketing communications (where you have requested us to do so).
    4. Respond to your questions and concerns.
  • Program Registrations.

    When you register for any of Salonist programs through a registration form on our Websites, we may gather information such as e-mail address, name, company name and Website URL, company details, contact information, and location. Subject to this Notice, we will use such data, including without any limitation, too

    1. Facilitate your use of the program portal for which you have registered.
    2. Send your communication from within the Service(s).
    3. Send you requested information about our Service(s)
    4. Respond to your requests, questions and concerns.
    5. Send you promotional and marketing communications (where you have requested us to do so).
  • Public forums, Forms and Newsletters.

    When you visit Salonist publicly accessible community forums and blogs or submit any forms on our Website, you must be aware that any information you provide in these areas may be read, collected, and used by others who access them. Further, we may collect your

    1. information about your business, such as company name, company size, business type
    2. A short bio about you to identify you as the author of the post.
    3. Contact information such as name, e-mail address, mailing address, or phone number. Whenever you determinedly subscribe to our newsletters, we may collect your e-mail address to share our newsletters with you.
    Subject to this consideration, we will use such data, including without limitation, to
    1. Assess the needs of your business to determine or suggest suitable Service(s).
    2. Send you requested information about the Service(s).
    3. Send you promotional, and marketing communications (where you have asked for us to do so); and (iv) respond to your questions and concerns.
  • Cookies and Similar Technologies.

    Our third-party advertising partners and we use cookies and similar technologies in examining trends, manage the Website, track users movements around the site, and collect demographic information about our user base as a whole. We may accept reports based on the use of these technologies by these companies on an individual and aggregated basis. Most web browsers support cookies, and users can control the use of cookies at the individual browser level. Kindly notice that if you choose to impair cookies, it may limit your use of some features or functions on our Websites and services.

    As is true of most websites, we gather certain information automatically and store it in log files. This information may include browser type, internet service provider (ISP), internet protocol (IP) addresses, referring/exit pages, the files viewed on Salonist Website (e.g., HTML pages, graphics, etc.), operating system, date/time stamp, and clickstream data. We link this automatically-collected data to other data we collect about you. We do this mostly to improve the services we offer you to make marketing better, analytics, or Website performance and functionality.

    Please check the cookies policies further information and about the use of Cookies and similar technologies.

  • Analytics

    Apart from the introductory information collected by us, we receive and record certain Personal information automatically from yours whenever you visit our Websites. It includes device model, IP address, the type of browser is used, usage pattern through cookies and browser settings, query logs, and product usage logs. We also associate scrolls, clicks, drop-off and conversions on our Websites and Service(s) to give user journeys in real-time. Subject to this Remark, we will use such data, including without any limitation, to

    1. Assess the needs of your business to determine or suggest suitable Service(s)
    2. Send you requested information about the Service(s)
    3. Respond to customer service requests, questions and concerns for analytical purposes.

    You empower Salonist and its service providers to perform analytics on such Collected Data, to (i)compile analytical reports and register insights into usage patterns, and (ii) to enhance, improve support and operate the Websites. You acknowledge that Salonist uses Collected Data, as the case may be, for the primary purposes.

  • Testimonials

    Your testimonials/comments/reviews maybe post on our Websites, which may contain your Private Data. Before posting any testimonial, we will obtain your consent the affidavit along with your name. If you want to remove your testimonial, please contact us at

  • Marketing communications

    When you have liable to, we may use your e-mail, collected as part of Collected Data, to send our newsletters and/or marketing communications about our products and services. When you have so asked, we will also post your marketing communications about our third-party partners. If you do not wish to receive these communications, you can prefer by following the directions contained in the e-mails you receive or by contacting us at

    However, we will generally collect Personal Data from you only where we need Personal Data to perform a contract with you. The processing is in our legitimate interests or relies upon your consent, where we are legally required to do so and not overridden by your data protection interests or fundamental rights and freedoms. In some cases, we may also have a legal obligation to collect Personal Data from you or may otherwise need the Personal Data to protect your vital interests or those of another person.

    If we ask you to provide Personal Data to comply with a legal requirement or to perform a contract with you, we will make this clear at the relevant time and advise you whether the provision of your Personal Data is compulsory or not (as well as of the possible consequences if you do not provide your Personal Data). Similarly, if we collect and use your data in reliance on our legitimate interests (or those of any third party), we will make clear to you at the appropriate time what those legitimate interests are.

    If you have questions or need further information concerning the legal basis on which we collect and use your Personal Data, please contact us using the contact details provided below.

  • Data we process on your behalf: Service Data

    We do not own direct the use of Service Data or control, and in fact, we are largely unaware of what data is being stored on our platform and only access such data as justly necessary to provide Service(s) (including to respond to support requests), as otherwise authorized by Customers or as required by law. Until and unless we explicitly agree otherwise in writing, you will not process sensitive private data (such as health data) on our platform.

    As the controller, it shall be your duty to inform the End-Users about the processing and, where required, access necessary consent or authorization for any Personal Information that is collected as a part of the Service Data through your use of the Service(s). Being the processors of Personal information on behalf of our Customers, we follow Customer's instructions concerning the Service Data to the degree consistent with the functionality of our Service(s). In doing so, we implement technical, physical and administrative measures against illegal processing of such information and loss, damage to, or destruction of, Personal Data.

  • Other Information

    Where End-User or User uses the Service(s), we automatically record and receive some accurate information of such user. This data includes device model, the type of browser being used, IP address, usage pattern through cookies and browser settings, query logs, and product usage logs (collectively referred to as 'Other Information'). If you are a customer of Salonist, please note that you will have the option to opt-out of tracking some events from within Salonist.

  • Mobile Applications

    When you download, install, and use our Mobile Applications, we automatically collect information about the type of device you use, operating system version, and the device identifier (or "UDID").

    We use mobile analytics software to allow us to better understand the functionality of our Mobile Software on your phone. This Software will record certain information such as the number of times you used the application, events that occur within the application, performance data, integrated usage, and where the application was downloaded from. We do not link any information we store within the analytics software to any personally identifiable information you submit on the Mobile Applications.

    Subject to this Notice, we will use such data to
    1. Provide and manage Mobile Application
    2. If you have opted into receiving push notifications, send you to push notifications from time-to-time to update you about any events or promotions that we may be running and/or update you about new features to our Service(s).
    3. Send you promotional and marketing communications (where you have requested us to do so). If you no longer wish to receive these types of communications, you may turn them off at the device level.
  • Improving and enhancing our Service(s)

    You authorize us and the service providers we use to process the Service information in our systems to
    1. Provide, improve, enhance, support, and operate the Service(s) and its availability.
    2. Develop new products and services and
    3. Compile statistical reports and record insights into usage patterns.

    You need to use the sign-in services like Instagram, Facebook and our Salonist website to log-in. The mentioned services will ask you to fill in the personal data such as your name, email id and the mobile number and some other credential as well. With Instagram and Facebook, you can share information related to your experiences of the services to your profile page. In addition, the information can also be shared with others within your network.


    We have also included the social media features, like, Facebook "Share this" button and " like" button or some other interactive mini-programs. While interacting with the features or functionalities, they might check your IP address, and the page you are visiting. To make the best experience for you, they will set the cookie so that every feature can function appropriately. The widgets and features of social media are hosted on the website or by the third party. The privacy notice from the company complies with your interactions. Check out the cookies policy for more information.


    The personal data is processed in the United States and the European Economic Area (“EEA”) and also in other countries via third parties that we might use.

    We can also share your personal data in below manner:
    1. With third-party integration, Salonist offers you the service (s). The sub-processors are addressed to service data and customer's account as logically required to give the service (s). It will be directed to classified responsibilities in their terms and conditions agreements.
    2. Including third-party service providers catering services, like, marketing, research, and analysis, data enhancement for them to stand out to you on our part.
    3. Including third payment processors who operate your credit card and additional payment data for Salonist but are contrarily not authorised to retain, use or store that information
    4. Including third-party partners to assist us in onboarding you and administering any additional support required to manage our service(s)
    5. Including supporters of contests that you will register
    6. Including third-party advertising networks, websites and social media networks
    7. With associates in Salonist and businesses that we will procure in the prospect when they become a member of the Salonist group for technical operations, customer support online booking, and some other purposes to enhance, improve and provide the service(s)
    8. If there is an involvement of ours in any reorganization, merger and any other discrete change with the third party, or buy/sell a business system from/to a third party, or if a third party obtains every or a portion of our business, stock or assets with the third party as well as the due diligence stage. By applicable laws, we will exercise the right efforts to notify you of any transferal of Personal Data to an unaffiliated third party.

    These transfers are included in the service agreements by appropriate recipients, and we have taken suitable protection to guarantee that your Data will endure security under this Privacy Notice. Additional details will be given when requested.


    Your personal information will be updated in a timely manner from the third party. Social media and databases would be the resources to collect information. We will even check that you have given consent to third parties, Or they are legally permitted or are liable to share the information with us.

    The information such as; your name, postal address, email address, designation, location, telephone numbers etc. will be received from third parties to manage and enhance the records accuracy, customer support experience to improve the sales and other marketing efforts.

  • Privacy Protection Compliance

    Salonist has engaged in and has verified its compliance with the EU-U.S. and Swiss-US Privacy Shield Framework. Salonist is bound to governing the Personal Data acquired from European Union (EU) member countries and Switzerland, in confidence on the Privacy Protection Framework, and with the Framework’s applicable Laws. To attain more information on Privacy Protection Framework, visit the U.S. Department of Commerce’s Privacy Shield List. Salonist complies with the EU-U.S. Privacy Shield and Swiss-U.S. Privacy Shield Frameworks (“Privacy Shield”) as confirmed by the U.S. Department of Commerce for management, collection and retention of that information from the European Union and the United Kingdom and/or Switzerland, as suitable, to the United States in reliance on Privacy Shield.

    Salonist is accountable for the data it gets from the Privacy protection framework, and consequently, sends to a third party serving as an assistant on its behalf. Salonist follows the Privacy Shield Principles for the forward variations of personal data from the EU, and Switzerland, and the onward transfer liability prerequisites. Salonist is obliged to support with EU data protection authorities (DPAs) and the Swiss Federal Data Protection and Information Commissioner (FDPIC) and follows the advice from those authorities about the personal data transferred from the EU and Switzerland considering the employment relationship.

    Concerning the personal data collected or assigned under the Privacy Protection Framework, Salonist is authorized to the regulatory obligation laws of the U.S. Federal Trade Commission. In such conditions, Salonist, Inc. can reveal personal information in acknowledgment to legitimate demands by public administrations, to satisfy law enforcement or national security claims.

    If there is an unfinished privacy or data usage concern that we have not marked competently, you can contact us.


    Salonist employ proper organizational and technical steps to secure your personal information that we receive and process. The criteria we practice are designed to give a level of security-relevant to the risk of treating your personal information.

    The information security prospects are constantly growing, so are the controls. The controls, thus completed, are regularly examined as per internal and external reviews. If you have issues about the security of your personal information, please reach us directly as explained in this Privacy Notice.


    If you are a Salonist Client, we will notify you after the disclosures associated with the service (s) on times when it is required to do so. Like, if the service (s) is interrupted temporarily for support, we can send you an e-mail. Frequently, you might not withdraw any communications that are not promotional. If you do not want to receive them, you can deactivate the account.


    If you want to plead that we no longer manage your personal information then, please contact us at The personal information included in the service data is preserved and removed following the Terms.

    However, the preceding, we will preserve the personal information and the service Data as required to fulfil the legal commitments, for defence/litigation purposes, secure specific financial and other records, settle conflicts, and administer our agreements.


    We have links to other websites that are not maintained or managed by Salonist. Please understand that we are not liable for the privacy modes of third parties or other websites. We urge you that when you leave our sites and to read the privacy policies of every site that handles personal information.


    Amendments to this declaration will be published to this URL and will be valid when posted. If we perform any substantial changes, we will inform with a remark on this website before the change growing useful and if you are Salonist client, via e-mail. Given we will not be informing you if we change the notice to perform insert, deletions or changes to the cookies timely to hold the record of cookies current and valid. It would help if you frequently visit this announcement to review for amendments. Your regular use of our service(s) or website with the publishing of any improvement, change, or modification to this notice shall comply with the acceptance to this notice amendment. You can also suspend use of the service(s) or website, if you do not hold the terms of this notice, or any revised version of this notice.


    We manage the right to disclose the personal data included in the service Data and Collected Data desired by applicable law.

    It is an acknowledge to legitimate demands by public administrations, like meeting law enforcement or national security requirements.

    When we consider that acknowledgement is required to preserve our rights to satisfied with the court order, judicial proceeding or any other legal process subserved on us. The service and the collected Data will be served among our Group Companies for the actions authorised in the Terms and this Notice.

    In the event, Salonist comes under business development, like, an acquisition or merger by another company, or purchase, Collected Data, customer’s account and service data will possibly be one of the assets transferred. An extended notice will be shown on our website to inform you of any changes. The notification will be sent via an email from



    In case of any queries related to the privacy notice or any dealing with Salonost, you can contact us at

Powerful Integrations

In Salonist you can Integrate tools that you are already using for the better salon business growth.

Booking Widget
Lead Widget
Lead Widget

Trusted Growth Software for Beauty & Wellness

Trusted by 12000+ businesses across 60 countries

  • salon
  • mia
  • toniandguy
  • unisex
  • kelture
  • salonbuqwal
  • lacoqutte
  • ramonabeautycentre
  • meraki
  • stilehair
  • moldmanila
  • CasaSpa
  • Looks
  • dreamy_nail
  • abilabeautysalon
  • Jades
  • thefacialiststudio
  • spa_lounge
  • H-and-H-Gents-Salon
  • bioFoot
  • juliabeauty
  • dryouth

Supporting 10 languages

English English French French chinese Chinese japanese Japanese portguese Portguese arabic Arabic indonesian Indonesian thai ไทย (Thai) Spanish Spanish Hungarian Hungarian

Try Salonist free for 14 days

Switch to Salonist and transform your business. Get the best out of your business with this game-changer Salon & Spa Management Software

Get a free trial
  • No credit card required
  • No obligations