Trusted Massage Therapy Software for Clinics and Wellness Centres

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Pain Points Salonist Solves for Massage Therapists

  • Clients Can't Book Outside Hours

    Clients Can't Book Outside Hours

    If clients can only book by calling during the day, you lose evening and weekend bookings to competitors who offer online scheduling.

  • Paper Forms and Manual Processes

    Paper Forms and Manual Processes

    Handing out paper forms on arrival wastes everyone's time. Without digital intake forms, therapists also walk in unprepared for each session.

  • High No-Show Rate

    High No-Show Rate

    No-shows drain revenue and leave therapists with empty slots. Without automated reminders, clients forget and cancellations pile up fast.

  • Managing Multiple Therapists

    Managing Multiple Therapists

    Juggling schedules, room assignments, and client preferences across several therapists quickly becomes unmanageable without a centralised system.

  • Complicated Payments and Billing

    Complicated Payments and Billing

    Handling packages, memberships, single sessions, and tips across different payment methods leads to errors and slow, frustrating checkouts.

  • No Client Retention System

    No Client Retention System

    Relying on clients to re-book themselves means most simply do not. Without follow-ups and reminders, repeat visits drop and revenue suffers.

Features of Salonist

Salonist delivers beyond the basics to provide everything you need in a single package.

Digital Intake Forms Clients Complete Before They Arrive

Digital Intake Forms Clients Complete Before They Arrive

The clipboard at the front desk costs you the first five minutes of every appointment, and it means your therapist meets the client's health history at the same moment the client does. Salonist replaces it entirely.

Build your own massage intake forms with drag-and-drop fields — health history, current medications, injuries and surgeries, areas of concern, pressure preference, contraindications, consent and cancellation policy. Send them automatically when the appointment is booked. Clients complete them on their phone before they walk in.

By the time the session starts, the form is attached to the client's profile and your therapist has read it. Sessions begin on time, therapists are prepared, and nothing important gets missed because someone was filling in paperwork while the clock ran.

  • Drag-and-drop builder — create intake, consent and waiver forms
  • Sent automatically on booking; completed on mobile
  • Digital signature and full audit trail
  • Answers stored on the client profile
  • Contraindication flags visible before the session
Packages, Memberships and Massage POS

Packages, Memberships and Massage POS

Massage revenue is repeat revenue. Sell multi-session packages, monthly memberships and prepaid blocks — Salonist tracks every remaining session automatically. When a client on a six-session package books their fourth, the system knows.

At checkout, take card, contactless or online payment, add tips at the tap of a button and sell retail alongside treatments. Every sale connects to bookings, packages and stock, so reports and inventory update themselves.

  • Multi-session packages and prepaid blocks
  • Recurring memberships with automated billing
  • Session-by-session balance tracking
  • POS with tips, deposits and retail sales
  • Automatic package deduction at checkout
SMS & Email Alerts

SMS & Email Alerts

A massage therapist software has features to maintain good communication with your clients. With regular SMS and email alerts, your customers stay informed about their massage service slots on specific days and times. This feature allows massage centers to market their services and send occasional promotional messages and emails.

Instant Client Room Allocation

All-in-one massage appointment software automatically assigns rooms, beds, and other facilities to clients at the moment of booking. Also, make sure operations are smooth and hassle-free.

Massage Booking Software That Works Around the Clock

Massage Booking Software That Works Around the Clock

More than half of massage bookings happen outside business hours. Salonist gives clients a booking page they can use any time — from your website, Instagram, Facebook, Google Business Profile or the app. They pick their therapist, choose the treatment length, see real availability and confirm instantly. Deposits can be required at booking to protect your calendar..

  • 24/7 online booking from web, social and mobile
  • Client chooses preferred therapist and treatment
  • Real-time availability — no double-bookings
  • Deposits and card-on-file to cut no-shows
  • Automatic SMS and email confirmations and reminders
  • Self-service rescheduling and waitlist fill
Therapist and Treatment-Room Scheduling in One Calendar

Therapist and Treatment-Room Scheduling in One Calendar

Most booking tools schedule people. A massage practice has to schedule people and rooms and equipment. Salonist is massage scheduling software that assigns therapist, treatment room, table and any required facilities at the moment of booking — so you never discover at 9am that two therapists are booked into one room..

  • Multi-therapist scheduling in a single view
  • ✓ Automatic room, bed and resource allocation
  • ✓ Turnover time built into every appointment
  • ✓ Individual availability, breaks and time off
  • ✓ Colour-coded by therapist, room or service
  • ✓ Commission and payroll calculated per therapist
SOAP Notes Built Into Every Massage Appointment

SOAP Notes Built Into Every Massage Appointment

Every session needs a record, and paper charts don't scale. Salonist gives you digital SOAP notes attached to each client's profile — Subjective, Objective, Assessment and Plan captured in a structured format your therapists complete in under a minute between sessions.

Massage SOAP notes are saved permanently to the client's treatment history, so the next therapist to see them — the same person next week or a colleague covering a shift — opens the file and immediately sees what was worked on, what the client reported, what was found and what was planned. No relying on memory or a filing cabinet.

Because SOAP documentation is a professional requirement for licensed massage therapists in most regulated markets, every note is encrypted, access-controlled and retrievable.

  • Structured Subjective, Objective, Assessment, Plan fields
  • Body-chart annotation for areas of pain, focus and restriction
  • Custom templates per modality — deep tissue, prenatal, sports
  • Full treatment history visible before every appointment
  • Chart on phone or tablet between sessions
  • Encrypted, role-based access, exportable on request
Massage Booking App for Clients and Therapists

Massage Booking App for Clients and Therapists

The Salonist massage booking app puts your practice in your pocket. Clients book, reschedule and pay from their phones, while your therapists check their day, review client history and record SOAP notes on the go. Available for iOS and Android — and as a branded app under your own name.

Why Massage Therapists Choose Salonist?

Every massage business has needs a basic booking app can't handle. Where does a client fill in their health history? How do you assign the right therapist to the right room? What happens when someone buys a package of six sessions? Where do treatment notes live?

Salonist answers all of it in one platform. As complete massage therapy business software, digital intake forms, SOAP notes, therapist and room scheduling, packages, payments and reporting are already there — ready from day one.

  • Digital intake forms built in — no extra tools needed
  • Built for clinical documentation — SOAP notes and intake forms included, not add-ons
  • Room and resource scheduling — not just staff calendars
  • Packages and memberships — recurring revenue tracked automatically
  • Genuinely global — 13 languages, 60+ countries
  • Compliance-ready — PCI DSS, SOC 2, HIPAA, GDPR, CCPA
  • Scales with you — solo therapist to multi-location group
  • Free migration and a free 7-day trial

Built for Every Kind of Massage Business

Solo Massage Therapists

Run everything from your phone, no receptionist needed.

Multi-Therapist Clinics

Coordinate therapists and rooms with commissions and permissions.

Mobile and Outcall Therapists

Location-aware scheduling, travel time, mobile payments.

Spa and Wellness Centres

Massage alongside facials and body treatments.

Multi-Location and Franchise

Central control, location-level reporting.

We focus on our customers, and they show their love in return

Best Customer Support

Best Customer Support

Highly Recommended

Highly Recommended

Best Customer Support 2024

Best Customer Support

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Quality Choice

Expanding Globally with a Growing Reach

52%

revenue growth with a single platform

75%

appointments & forms completed in advance

35K

paper forms replaced by digital

60%

cost reduction with low-maintenance software

Frequently Asked Questions

Need clarity? Our FAQ section covers everything you need to make an informed decision.

What is massage therapy software?

Massage therapy software is an all-in-one platform that manages the operations of a massage practice, including online booking, therapist and treatment-room scheduling, client health records, SOAP notes, digital intake forms and payments. It replaces the mix of paper diaries, spreadsheets and separate booking apps many practices still rely on. Good massage software handles both the front-of-house side — appointments, reminders, checkout — and the clinical side, storing treatment history securely. Salonist combines both, so bookings, client records and payments live in one system.

Does massage therapy software include SOAP notes?

Yes — Salonist includes digital SOAP notes built into every client profile. Therapists record Subjective, Objective, Assessment and Plan information in a structured format, saved permanently to that client's treatment history. Notes can be completed on desktop, tablet or phone, so charting happens between sessions rather than at the end of the day. You can create templates for different modalities, annotate body charts to mark areas of focus, and control which team members see which records. All notes are encrypted and access-controlled.

What should a massage intake form include?

A massage intake form should collect contact details, general health history, current medications, recent injuries or surgeries, areas of pain or concern, pressure preference, allergies, any contraindications, emergency contact details, and signed consent alongside acknowledgement of your cancellation policy. Many practices also ask how the client heard about them. Salonist lets you build forms with exactly these fields using a drag-and-drop editor, then sends them automatically when an appointment is booked so clients complete them on their phone before arriving

Can massage software schedule multiple therapists and treatment rooms?

Yes — Salonist schedules therapists and treatment rooms together, which is a genuine difference from general booking tools that schedule staff only. Rooms, beds and equipment are allocated automatically at the moment of booking, preventing the common failure where two therapists are booked into one available room. Each therapist has individual availability, working hours, breaks and service specialisms, and commission is calculated per therapist automatically. You can view the calendar by therapist, by room or by service.

How much does massage therapy software cost?

Massage therapy software pricing typically depends on the number of therapists, locations and features you need. Salonist's pricing scales with practice size, so a solo therapist pays considerably less than a multi-location clinic, and you pay only for the staff and features you use. Every plan starts with a free 7-day trial that requires no credit card, with no setup fees and no long lock-in contract. Free data migration is included, so moving your existing client records across is straightforward.

Start Running Your Massage Practice the Easy Way

Fewer no-shows. Prepared therapists. Complete records. Payments in seconds. Try Salonist free for 7 days

Powerful Integrations

In Salonist you can Integrate tools that you are already using for the better business growth.

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