Salon and spa chains are replacing manual front desk work with AI, and turning to Salonist to run every branch from one system
Salonist, the AI powered salon and spa management software, today announced 83% growth, driven by multi location beauty brands moving their operations to AI automation. Salon groups, spa chains and wellness brands with several branches are adopting Salonist to cut manual admin work, keep operations consistent across locations and grow revenue from their existing clients.
Why multi location brands are making the switch?
Multi location beauty businesses face problems that single salons do not. Every branch runs its own appointment book, staff roster, inventory and client records. When a stylist works across two branches, calendars clash. When a regular client visits a different location, the team starts with no history. Owners often find out about problems only at the end of the month, after pulling reports from separate systems.
Front desk teams feel the pressure most. They spend hours every day on calls, confirmations, reminders and follow ups that could be automated. As brands open more branches, that manual workload grows with every new location. Salonist addresses this by bringing every branch into one system through its multi location management tools, with AI handling routine work at scale.
Saloni AI at the center of the growth
At the center of this growth is Saloni AI, Salonist's AI assistant for beauty and wellness businesses. Saloni AI works as a business co-pilot, taking on the repetitive work that fills an owner's day. It automates appointment reminders, client follow ups and rebooking, and helps owners stay on top of rosters, stock and performance without digging through spreadsheets.
The result is time back for the people who matter most. Front desk staff can focus on clients in the salon instead of the phone. Managers can see what needs attention at each branch. Owners get a clear, real time view of how every location is performing. Saloni AI comes included with Salonist at no extra cost.
"Beauty brands with multiple locations have outgrown spreadsheets and disconnected tools," said Neeraj Gupta, CEO of Salonist. "They want every branch to run the same way, and they want AI to take repetitive work off their teams. Our 83% growth shows the industry is ready for that shift. We built Salonist so a brand with ten locations can run as smoothly as a brand with one."
One system for every branch
Salonist gives multi location brands central control over the areas that usually break as a business grows:
- Appointments and staff scheduling: manage calendars and staff availability across every branch, so stylists working at more than one location are never double booked.
- Client records and history: share client profiles across locations, so a regular's preferences follow them wherever they visit.
- Inventory and retail stock: track stock branch by branch, set one location as the main warehouse and move products where they are needed.
- Reporting: compare revenue, staff performance and sales across locations from one dashboard.
- Automated client communication: let Saloni AI handle reminders, follow ups and rebooking across the whole brand.
Stock control is often where multi branch businesses lose money without noticing. With Salonist's centralized inventory management, owners get low stock alerts, purchase orders and transfers between branches in one place. This helps them avoid running out mid service or over ordering products that sit on shelves.
Visibility is the other gap Salonist closes. Instead of waiting for month end, owners can use Salonist's analytics and reports to see appointments, sales, payroll and inventory for every location. That makes it easier to spot which branch is growing, which needs support and where to invest next.
A new channel for client growth
Salonist is also growing its marketplace, where salons and spas can list free and reach new clients. Businesses pay 15% only on a new client's first visit, never on repeat appointments, so the client relationships they build stay fully theirs. For multi location brands, the marketplace adds a steady source of new clients, while Saloni AI helps turn first time visitors into regulars.
Strongest growth in priority markets
Growth has been strongest in Salonist's priority markets, including the GCC and the United States. Beauty brands in these regions are expanding their branch networks quickly and looking for software that can grow with them. Salonist supports these businesses with local onboarding and setup help, and the platform is available in 13 languages.
Availability
Salonist is available now for salons, spas, barbershops and wellness businesses of every size, from a single location to large multi branch chains. Beauty brands can start a free trial or book a 20 minute demo with the Salonist team.
About Salonist
Salonist is AI powered management software for salons, spas, barbershops and wellness businesses in more than 60 countries. It helps beauty businesses automate front desk operations, manage staff and inventory, grow client retention and run multiple locations from one system. Its AI assistant, Saloni AI, takes on routine client communication so teams can focus on service.
